Privacy Policy

Who we are

Our website address is: https://estransfers.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

 


Effective Date: [8/01/2025]
ES-TRANSFERS
Website: [www.estransfers.com]
Contact Email: [info@estransfers.com]

1. Introduction

At ES-TRANSFERS, we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transport transfer services, website, or communicate with us.

2. Information We Collect

We collect the following types of personal information:

A. Personal Identification Information

  • Full Name

  • Email Address

  • Phone Number

  • Pickup and Drop-off Locations

  • Travel Dates and Times

  • Passport or ID (for international or regulatory requirements)

B. Payment Information

  • Credit/Debit Card Details (processed via secure third-party payment processors)

  • Billing Address

C. Device and Usage Information

  • IP Address

  • Browser Type

  • Operating System

  • Access Times and Referring URLs

  • GPS location (if using app-based services)

3. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate confirmations and updates

  • Provide customer support

  • Comply with legal obligations (e.g., transport regulations)

  • Improve our website and services

  • Conduct analytics and performance monitoring

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Performance of a contract (e.g., to fulfill your booking)

  • Compliance with a legal obligation

  • Your consent (for marketing or optional data sharing)

  • Legitimate interests (e.g., to improve services or prevent fraud)

5. Sharing and Disclosure

We do not sell your data. However, we may share it with:

  • Transport service providers (e.g., drivers, subcontracted partners)

  • Payment processors

  • IT and cloud service providers

  • Regulatory or law enforcement agencies (when legally required)

All third parties are contractually obligated to handle your data securely and in compliance with applicable laws.

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined above

  • Comply with legal or tax obligations

  • Resolve disputes and enforce agreements

Typically, data is kept for up to 6 years unless you request deletion sooner, where permissible.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated data

  • Request deletion of your data (unless legally restricted)

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at [info@estransfers.com].

8. Data Security

We implement industry-standard safeguards to protect your data:

  • SSL encryption

  • Secure servers

  • Role-based access controls

  • Regular security audits

However, no system is completely foolproof. You use our services at your own risk.

9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze traffic, and support functionality.

You can manage or disable cookies in your browser settings.

10. International Data Transfers

If your data is transferred outside your country (e.g., to servers or partners in other jurisdictions), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with a new effective date. We encourage you to review it regularly.