• All bookings must be made through our official website: [insert your domain].

• Once a booking is placed, our customer support will confirm it via WhatsApp.

• Accurate information must be provided during booking (e.g., pick-up address, time, destination, passenger count). Failure to do so may result in cancellation or additional charges.

• Payments are accepted via Stripe, supporting all major credit and debit cards.

• Full payment is required at the time of booking. Prices are displayed in [currency, e.g., EUR].

• Any transaction fees imposed by Stripe or your bank are your responsibility.

• 75% refund for cancellations made 24 hours or more before the scheduled pick-up.

• 25% refund for cancellations made 12 to 24 hours before the scheduled pick-up.

• No refund for cancellations made within 12 hours of the scheduled pick-up time or in case of a no-show.

• Refunds will be processed within 2 to 3 weeks and credited to your original payment method.

• To request a cancellation, email info@estransfers.com or contact us on WhatsApp: +34 604 18 59 48.

By using our services, you agree to:

• Provide accurate and complete booking details.

• Ensure timely availability at the designated pick-up point.

• Treat drivers and vehicles with respect.

• Not use the service for any unlawful or harmful activity.

• España Transfers is not liable for delays caused by force majeure (e.g., weather, traffic, accidents).

• We aim to be punctual and reliable, but journey times are estimates and not guaranteed.

• In rare cases of vehicle unavailability or service disruption, we will offer alternatives or a refund.

• Our drivers are a combination of full-time employees and independent contractors, all vetted and trained.

• Vehicles are clean, roadworthy, and insured as per Spanish and European regulations.

• Vehicle class and specifications will be honored as booked, subject to availability.

• We collect and store personal data (name, contact info, booking details) solely to fulfill your booking.

• Data is handled in accordance with the General Data Protection Regulation (GDPR).

• We do not share or sell your data to third parties.

• For full details, see our Privacy Policy

• Our services operate 24/7, including weekends and public holidays.

• For support or booking queries, contact:

  • WhatsApp: +34 604 18 59 48

  • Email: info@estransfers.com

• All content on this website (text, images, logos, software) is owned or licensed by España Transfers.

• You may not copy, modify, distribute, or use any content without our written consent.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes your acceptance of those changes.

• If you have a complaint, contact us at legal@estransfers.com. We aim to resolve all matters amicably.

• In the event of legal disputes, these Terms shall be governed by and construed in accordance with the laws of Spain.

• Any disputes shall be subject to the exclusive jurisdiction of the courts located in Barcelona, Spain.